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"i'm extremely disappointed"

"total waste of money"

"very disappointed"

"small issue i had was sound in one camera but after reinstalling it this went away"

"my only gripe is that i can't find any software that runs on a mac to view this camera which is a shame"

"the instructors are helpful however the only issue is it never informed me to put sound on my phone to set up wifi and that's the only issue i have had with the device and i will be looking at buying more just as soon as i get a bigger home"

"its a steal for the price ive seen more expensive ones but i dont know how much better you can get than this"

"i bought the camera and app so i could monitor my 91 year old mother from 150miles away and it doesn’t work"

"i have stopped using it as there are serious security flaws in both the camera and the very basic app"

"if you don’t allow location services it says you must activate it in an error message"

"only problem which you might need to be aware"

"all of the camera brands appear to have negative reviews but all the problems are the same for whichever camera you buy – i get the impression though that in many cases it is the users poor internet connection and wi fi signal that create these issues"

"if there is one gripe it is that there doesn't seem to be a way of transferring the recordings on the sd card to a pc for more convenient viewing but that is a minor issue and i remain thoroughy impressed"

"in the process of returning this"

"it’s safe to say it’s been unplugged and we will not be using this again"

"there is an option to use their cloud storage service if you do not have an sd card but wish to save the recordings to view back this is a free trial for 30 days then there is a cost – but it is reasonable and optional"

"my only negative is after a month it stopped recording unless you subscribe for a fee so now i just use it to check on my dog when i need and to just scroll back if i need to look back at what she has been doing"

"we are yet to mount it on the ceiling where we want it as the usb power cable isn't very long so limits where we could place it we will need to get an extender"

"the wifi funktion does not work"

"update: now it’s 11th november since then one of the cameras have fell onto the floor not at a height and it has stopped working cannot pan or move the camera up and down for a different view"

"very big security concerns with this device and after reading some reviews we didn’t see them when we bought it it seems as though multiple people are experiencing the same"

"there is a slight delay in transmission from the camera to the device but it's only a couple of seconds so once we knew this it was fine"

"sound is what you would expect from a small speaker not great but not too bad either"

"we don't believe it's the wifi don't have any issues with our ring doorbell "

"there was a small problem at first and i almost sent it back but then i realised the problem was caused by me"

"overall a severe disappointment"

"all in all an absolute waste of money"

"complete waste of money !"

"extremely annoying"

"the resolution on this camera is great and the night vision means i can see what's happening even in total darkness"

"the worst thing is"

"really disappointing product"

"very poor quality slow at reacting and the sound quality is extremely poor"

"not sure why it does this but it's quite frustrating"

"awful just awful"

"my old ip camera was having some problems losing connectivity resetting itself and so on and it was getting really annoying"

"small disappointment due to the impossibility to automatically download a picture or a small clip upon movement"

"purchase with caution"

"not reliable and really annoyed!"

"the camera is fine but people need to know that that it only works with one specific app ipc360 which is complete garbage!"

"3 motion control time periods are very crude too cant set different time periods for different days"

"in short: the camera has pretty shoddy build quality in my case around the microsd card slot"

"we previously used a monitor that connected through her light bulb fitting which had a huge downside to it we couldn't use her main light or it affected the connection to the actual monitor !"

"two days in and manual useless does not show where to insert sd card or which way up"

"i have a good broadband connection and even hard wired it when i thought maybe its just not any good for wireless connection but the picture quality is very poor definitely no where near 1080p and extremely choppy glitchy"

"please don’t get me wrong we are happy customers but if you want proper cctv i wouldn’t bother with these because like us you’ll probably just end up buying better which in the long run wastes money on these cheaper cameras so glad we only bought the one to test it out first"

"i have my elderly mum come stay quite often & she is suffering with dementia"

"i had a motorola camera for our baby its been nothing but a pain since i bought it: continual video dropouts and poor pan zoom"

"also the card they send you saying to review it 5 star and they will send you a brand new camera for free is absolutely nonsense"

"everything worked great for about a week but now the app keeps disconnecting from the camera every few minutes so i have to keep opening the camera back up to see if my baby has woken up rather than it just staying on all the time which is very frustrating"

"i'm tech savvy and can't even connect this junk to the wifi after numerous attempts"

"the insistence on using cloud storage in china is annoying and risky"

"the app also suffered from the fact that their "leave feedback" from is completely broken in that it always fails to send the message and they don't bother replying to messages left on reviews for the app"

"only when i received it did i become aware that you actually have to pay extra for this which was disappointing"

"camera itself works fine but the asian server which the camera app relies on is terribly unreliable keeps resetting and kicking us out of the app and having problems connecting we're pretty sure it's not our internet as other things like video streaming work fine "

"but not blocking issue"

"you do need an sd card to record video so bypassing the costly cloud storage"

"please do not buy because of security and privacy issues!"

"but didn’t work when i was out the country due to wifi connectivity issues so not practical for cctv security when abroad"

"i therefore decided to return mine"

"but the app is extremely glitchy and will frequently crash"

"i was planning to but another one for the living room but i won't as the password issue is a big one for me"

"there are many cameras on the market at the moment and i spent days researching all the best selling and reviewed cameras"

"make sure your phone is not on silent mode while monitoring especially babies so you can hear their sound when they wake up"

"clearly chinese rubbish"

"i would hazard a guess it doesnt if there’s no info on it"

"i have changed memory card twice 32 gb and 64 gb and formatted using the icp360 app as recommended so it's not a memory card problem"

"the app is a little clunky and my main criticism is that you cannot set and save your own preset camera angles to move to as and when you want to"

"i spent longer finding the ideal spot in the room than on set up"

"will be returning them to amazon"

"i was very skeptical for the price and didn't expect a lot"

"scrubbing function to access earlier footage is easy to use with section with activity marked out"

"and still unreliable connection!"

"this is a big security issue for me"

"they don't even drop litter in my street now"

"streaming gets delayed often and sound or video switches off randomly"

"it literally screeched very unpleasantly at me when i had my phone in my little girls bedroom!"

"very dissatisfied"

"construction is very solid and it feels bombproof"

"i bought these because there are some local yobs around my area who think it’s funny to throw eggs at my windows"

"the app is pretty awful"

"but having researched and watched graham on dogs behaving very badly"

"if your camera is placed somewhere where privacy is not an issue its a nice piece of kit that works pretty well otherwise i would avoid"

"i haven’t used the cloud storage functionality as i don’t need it but there is a free trial period offered"

"too often many many times a day says that the network speed is slow and so cannot show a live view or recordings although both cameras are wired to a virgin hub2ac"

"when they added that it spent all night "crunching bones" we knew that none of us was willing to spend the night up there and potentially sacrifice ourselves to find out what that something was!"

"and now we reach the reason why spoiler alert i returned the camera for a refund"

"the image quality is ok but given the two main faults i have it cannot be relied upon for reliable surveillance and therefore defeats the point of having it"

"your videos are being hosted by a non uk site that provides minimal information about how it handles your data"

"product description fails to state that cloud storage requires a monthly payment plan and camera continually records rather than just recording when motion is detected"

"i bought this as a baby monitor and the fact it also has night vision but knowing it can be moved without me giving permission is an unsettling factor"

"i like the 2 way audio feature which my old baby monitor doesn't have because sometimes the baby just needs to hear a reassuring voice to help settle back to sleep"

"it would be a 5 star review if it wasn't for the off line issues"

"i didn't want to pay for an expensive product and was worried how this would effect the wuality of the camera it hasnt"

"we already have a bt 6000 monitor which is upstairs in the babies room but i wanted a cheaper option for her daytime naps in the lounge"

"by the time i got it back out it had been damaged"

"i took a still photo to show my dad he was impressed that i could find him in room even though it was that dark my dad has always been resistant to having a camera as he thought he would be spied on and that it would be intrusive"

"i had intermittent issues with the first camera i purchased when trying to replay video on the sd card as sometimes the video would freeze however i was sent a replacement and this is working fine so far"

"very poorly made camera big gap as seen in photo tried insert my samsung 32gb sd card and it went straight through and dropped inside the camera now i can't retrieve it so lost a memory card inside and i cannot return the camera because of personal data in the card someone would get hold of it!"

"returning soon"

"we used it at first to monitor our poorly kitten but is now relocated to provide security for our house and keep an eye on the rest of our cats"

"even restarting my phone sony xperia less than 6 months old doesn't always work and i am left without the use of the app"

"we purchased this camera as we're planning on going away for a short summer break and didn't want to go all out on a full home security system but still wanted to be able to keep an eye on things"

"good to share between parents both can view at once position negatives: doesn't tilt down as much as i would like to view into a cot from a higher position regular drop offs even in good reception big downside each time it disconnect it loudly says "camera off" and then "camera on" when it reconnects not ideal when you're trying to get your baby to sleep"

"on max sensitivity gives false alarms and lower sensitivity is not reliable"

"whilst this isn’t a major problem for a pet monitor there is no way i would trust this as a baby monitor"

"what i like about the camera: clear picture whether during daylight or night vision clear sound motion detector works with only a couple seconds delay unfortunately i have to give only 1 star as the camera is prone to being faulty"

"to my dismay there was a server error that showed up that did not allow me to access the camera"

"wasted my money!"

"too many dodgy issues with this camera"

"if your angle of insertion is slight off the card can easily catch hold of this gap and further pushing of the card will cause it to drop through the gap into the camera missing the actual sd card slot "

"almost £30 for the most useless camera ever and i'm 100% sure that all the reviews are bogus!"

"the first issue is that the power cable isn’t very long so have needed to buy an extension lead"

"what i like about the camera: clear picture whether during daylight or night vision clear sound motion detector works with only a couple seconds delay unfortunately i have to give only 1 star as the camera is prone to being faulty"

"the camera after tried the entire week every single days never worked"

"i have had no further issues and i have been thrilled with the purchases"

"really i can't fault this device"

"probably the only down side is it only looks down about 40 degrees it can look up over 90 degrees though so you may get some issues seeing lower down if the camera is mounted too high"

"returned item"

"the only obvious design flaw is if the camera is stolen then your video is gone"

"absolutely a waste of money no more inconvenience at christmas to send it back"

"i’m on about the alert mode before the new update you can delete this whenever you liked now they just store on the app even when you clear memory card so it’s not full they remain on the app"

"unfortunately faulty"

"we spent around £150 on a baby camera and monitor set up from one of the leading brands being new parents and fairly new to world of wireless cameras we though this was a good deal however after a year it has decide to stop working"

"i have stopped using it as there are serious security flaws in both the camera and the very basic app"

"as it doesn't have a base unit this means the camera is effectively useless unless you plan to put it next to the wifi router not always practical!"

"tried to add this camera to the outside camera software i currently use and it would not work"

"only thing is that the built wifi receiver is not strong enough so we bought a power line adapter and now it’s brilliant connection"

"overall it is a good camera for the price it is really simple to set up and connects well to wi fi the app is good and simple to use i would like the picture to be a little clearer my biggest issue is that my phone seems to need a really good internet connection to connect to camera otherwise i can’t"

"i bought 2 of these to mount in my stables as i have some poorly horses and we need to be able to watch them 24 7 and living in a stables isn't the best of places"

"very impressed with this little gadget"

"hit the share button asks for a username which i'm told is the email address of the other user nothing happens"

"being a new cat mom i was quite nervous to leave my boys alone for a handful of hours so it was perfect to keep track of them!"

"only disappointment was that the cord was a bit shorter than i would have liked because i wanted to attach the camera to the ceiling which limited me to higher electrical outlets"

"i doubt i can return it now as it is outside the 30 day return window"

"the camera is extremely easy to set up and you should have no problems if you have a strong wifi signal if not hard wiring to the router a reliable broadband internet speed and a phone capable of running the app i am using an ancient iphone 5 otherwise you are likely to experience the problems mentioned in many of the negative reviews of any brand of camera"

"however the item itself is poor disconnects itself and will not reconnect once you go off the app you have to use with it"

"it worked for 1 hour and booom screen went offline i tried resetting and i kept getting error notification"

"awful chinese product"

"don’t waste your money if you need real time monitoring baby etc "

"the power lead is also very poor quality it is very loose and if you touch it gently it will come out of it's port on the camera so i have to keep are plugging the power lead back in to the camera as it falls out quite often"

"if anyone has any suggestions please fire away otherwise the camera is going to be replaced as its essentially useless for security purposes"

"you can also buy 1 year subscription to 360 app for about £12 a year and get a rolling 30 days of recording storage on the 360 cloud"

"waste of 30 pounds"

"i purposely typed wrong password for wi fi and it immediately made announcement "access point password is wrong""

"nothing worked"

"i bought two after having had a heart attack"

"failed a few times using my phone but when i used my ipad it worked"

"sadly it's not"

"stay far away!"

"i had a motorola camera for our baby its been nothing but a pain since i bought it: continual video dropouts and poor pan zoom"

"the 2 way voice is clearly audible too but there is a small delay but nothing unacceptable"

"you only get notification messages and if used for monitoring wandering risks for confused elderly it's insufficient"

"i did use the two way communication my dog heard me but to be honest it made her worse as she then tried to climb up and eat the camera"

"when compared to my pi zero with camera this really looks poor"

"thought this was ok at first till i bought another brand elsewhere its poor quality rubbish app as its hard to view reports accurately and the sound quality when trying to hear whats going on is a waste of time"

"i do like this home security camera i use this for my dog when at home alone and whilst working through his separation issues"

"also there's a card that comes with the cam promoting some free sd card and camera peripherals"

"i can never understand why videos of cctv in the private sector are of such poor quality when a camera for this price is so good!"

"these things are too risky to be used indoors or where children are concerned"

"i have been really impressed by the camera easy to set up good images night vision etc but the app constantly freezes and or produces the message 'unable to contact server'"

"great concept but unreliable unit"

"update:::: it then fell off my low table"

"when the cloud storage month runs out you can install a sd card to store the video but i do not know whether you are able to check the video when logging into the app to do this"

"this malware is widely used in ddos attacks and cannot be removed from the camera"

"the app is the biggest failing of this product it keeps freezing"

"at first i was a bit apprehensive at its cheap price having had other 100 150 pound cameras which were't too user friendly or reliable"

"i wasn’t expecting too much for the money but i’m blown away with the quality for one but ease of setup straight out of the box and download the app for my phone and ipad and i was all set to be able to keep an eye on my new puppy from my own bed i could even talk to him to calm him down when he started crying!"

"our baby monitor recently gave up the ghost and we were looking for something cheap and cheerful to fill the gap until we didn’t need to keep an eye on him anymore"

"if you have the latest sky q which is 5ghz this camera will not work"

"from taking this camera out of the box to actually using it took no time at all in fact actually downloading the app took the longest"

"the problem is the camera can't pick up the wifi signal we have superfast bt broadband so not a cheap provider in a room that is probably less that 10 feet in a straight line from the router"

"also had faulty one and company replaced with issue"

"we used it at first to monitor our poorly kitten but is now relocated to provide security for our house and keep an eye on the rest of our cats"

"waste of time and money"

"if there are any buyers wishing to buy this but perhaps have some questions first it is probably worth asking in the question & answer section because i am sure any question can be answered on this little delight!"

"our elder dog has recently had an op’ to remove a tumour"

"configuration failed each time"

"i did and this one does work with virgin media superhub"

"i bought this to keep an eye on my dog while out and it works but barely it has to be plugged into your moderm unless you have a very old wifi the app is awful and constantly tries to trick you into buying a subscription and crashes constantly while using"

"i was so relieved that we weren’t on holiday as we had planned"

"tried to add this camera to the outside camera software i currently use and it would not work"

"the camera seems to tilt more higher than lower"

"it also needed to work from a usb cable as the coop is powered by a solar panel this limited my search somewhat"

"4 wireless which makes it useless in europe"

"just don't expect to be able to see outside through windows at night as the night vision lights reflect off the window so the picture isn't great then picture is fine in the day just as good as our much more expensive cctv system"

"i was hesitant at getting one that links through a phone purely cause i dont like my phone being on all night long"

"terrible product touch the camera and disconnects from your phone and needs deleting and resetting only connects 1 in 100 attempts even when following all the instructions and ensuring it’s on the correct band width of wifi all in all a terrible product!"

"and the phone app you need to run it is simple to follow as well although you get full instructions in the accompanying manual too which helps "

"ios app is clunky and push notifications when motion is detected seem to only work sometimes"

"you can’t skip small increments as it seems to jump in 10min blocks so again you have to watch footage in real time if not captured by the motion detection feature"

"the laugh is the victure camera is not designed to be an exterior solution however it's non aggressive looking design makes it look more like a friendly robot compared to your usual exterior cctv camera"

"so i have stood the pc530 in front of the screen that i view my old cameras on and point it at the screen and can now view my old cameras via this new one on my mobile phone as an additional bonus i can now pan around the room and check on my dogs when we are out if we are ever allowed out that is!"

"doesn’t feel cheap of flimsy"

"doesn't even record when only set to detect movements"

"4hz wireless band which screwed up my router's settings and made all devices at home congested and slow"

"the video files are encrypted and you only seem to be able to watch them on the app on your phone which is really really badly designed"

"when the device came up in a lightning deal i thought it was a good time to give it a whirl especially as the reviews looked largely positive"

"would like the monitor to be less bright and less volume & would like to see a two way microphone on it so you can talk into the monitor & the sound comes out of the camera"

"the power lead is also very poor quality it is very loose and if you touch it gently it will come out of it's port on the camera so i have to keep are plugging the power lead back in to the camera as it falls out quite often"

"i took a still photo to show my dad he was impressed that i could find him in room even though it was that dark my dad has always been resistant to having a camera as he thought he would be spied on and that it would be intrusive"

"firstly the negative points:"

"i'd avoid this model"

"despite continued attempts at resetting the unit i eventually decided the unit could not be relied upon"

"as soon as your phone screen goes off it's stops working"

"if you are purchasing this camera for security only – i still feel it is worth purchasing this camera"

"i tried various combinations but no response from the app just does a dumb screen refresh"

"alternatively you can swipe on the live picture for it to go where you want it to"

"i am impressed by this little product for our new baby although i have had problems getting the two way speaker to work and also the night vision seems to stay on even if you have the light on in the room other than that can’t complain for the money"

"there was fault in my room and i used the planon app the report the issue to given a email that it was done but while i was passed out asleep in my room"

"i have a good broadband connection and even hard wired it when i thought maybe its just not any good for wireless connection but the picture quality is very poor definitely no where near 1080p and extremely choppy glitchy"

"unless you have your phone too close to it it then sounds extremely distorted and i mean even just in the same room as it"

"the app is broken crashes every 2 minutes or so you can't use it as a baby monitor"

"good thing is camera is audio playback for any error occurs during configuration so easy to debug"

"first impressions were positive setup was relatively easy the picture quality was at least reasonable and the iphone app whilst not perhaps the most stylish you could hope for seemed to control the camera well over a network in my short tests"

"i have the event cloud storage for 30 days on subscription however it doesn't save 30 days it misses the majority of events mixes them on the time line and time stamps are completely inaccurate"

"but this one failed to perform the night vision is awful motion dection was naff and picture quality even in the day was bad"

"update stopped working properly after 6 months no way of getting refund"

"the camera starts talking to the phone app but then just stops and i receive the configure failed"

"the description does not mention this additional expense for the buyer and should be flagged up as mis selling"

"to install the app you need to disable security settings"

"even tried to connect directly via cable but kept saying ‘no camera detected"

"most of the time you doesn’t know you are 5 minutos delayed and sound is not working"

"i use my camera for indoor activity just incase i get broken into but you could use this camera for multiple things"

"what i like about the camera: clear picture whether during daylight or night vision clear sound motion detector works with only a couple seconds delay unfortunately i have to give only 1 star as the camera is prone to being faulty"

"it does make a clicking sound when the ir turns on and off but again doesn't really bother me but you can hear it when the light gets low it will turn on and off until it gets dark enough for it to be on permanently"

"too often many many times a day says that the network speed is slow and so cannot show a live view or recordings although both cameras are wired to a virgin hub2ac"

"nothing else to say except refund via amazon went smooth as always"

"there is also a cloud storage option you pay a subscription for as a alternative so it would make sense why my sd card would end up corrupted"

"tried about 5 times and just heard this weird noise"

"this isn't true in the slightest they just generally moan"

"this means it is poor for night time use"

"i suppose there is a chance that my one was broken but seems others have similar issues"

"the victure has not dropped connection or let me down to date"

"it always notifies me correctly when somebody is there and captures the footage however i would say that the amount of footage that it captures is sometimes too short"

"the poor video quality is the trade off for a simple reliable easy to access product"

"i have plain bb so no concerns with 5g non compatibility"

"app needs a little work as there is no way to fast forward through saved videos and it tends use too much battery power"

"not well made and poor product"

"for the purposes we need it for all it's missing is the treat dispensing option that furbos have which isn't a big deal for us"

"the power lead is also very poor quality it is very loose and if you touch it gently it will come out of it's port on the camera so i have to keep are plugging the power lead back in to the camera as it falls out quite often"

"you can refuse and get past this but why does the developer want to know where you are so badly?"

"so anyone else who is having neighbourhood issues this is definitely the camera to buy if you want clear images and videos"

"the motion detection barely works"

"i have fitted sd card into the unit but not watched anything back on that as of yet"

"i have to give the seller 5 out of 5 for customer service they made the effort to get in touch and resolve my issues and replace the faulty camera for an improved model what a difference the image is outstanding i wish others would take a leaf out of this manufactures effort thank you!"

"it can not find the device"

"lots of work to be done on the app is desperately needed as without it the camera is useless"

"product is faulty"

"probably the only down side is it only looks down about 40 degrees it can look up over 90 degrees though so you may get some issues seeing lower down if the camera is mounted too high"

"no sd slot icloud recording for a couple of weeks which then stopped now expected to pay extortionate icloud rental now has gone offline and won’t go back online"

"i've had other ip cameras before but they always end up being a bit unreliable"

"the app you download is not great either clunky and non responsive most of the time"

"their app is woeful and laggy"

"i had to put it on my guest wifi which you can only have with an expensive router or an access point"

"the next day i moved the camera to a different room and the card no longer worked or was even recognised by pc and laptop when attempting to format"

"it should be collected with no printer required"

"i can't believe what you get for such a low price"

"pan the room at a swipe of a finger"

"an app on both of our phones could let us check in to the dogs at any stage the voice option on it was great for deterring the puppy from eating the sofa!"

"most of the time you doesn’t know you are 5 minutos delayed and sound is not working"

"the night vision was good but only gave it 4 stars because of local light pollution"

"my son has recently told me that the camera talks that it scared him and it's said bad words and the word 'pants'"

"a bit tricky to set up the process doesn't always go smoothly but persevere"

"the email apologised for the "late response" and pointed me in the direction of removing the camera and then adding it but this time marking the location as the uk which it was originally set to"

"they don't have a massive long cable and we had to buy an extension for one so that we could position it upside down on the ceiling in one room but that's no big deal"

"extremely disappointed"

"total waste of money”"

"very disappointed"

"they quickly helped me resolve a small issue i was having"

"on the whole i am very pleased with it my only gripe is the distortion when you speak through the microphone it is really quite bad"

"the only issue was that the motion alerts were not working"

"i would say that the cost seems to be one of the more expensive options compared to other camera makes"

"none of the offered glitch fixes really fit in with how the app doesn’t work"

"after reading the reviews of various comparable cameras i decided to buy a wansview camera as they were the only manufacturer that i couldn't find any evidence of them having had security flaws so i felt happy to give them a go the camera was quick and easy to set up the automatically generated qr code and audio cues' would be easy for anyone to follow"

"avoid this"

"edit: camera developed a fault where it could not format the sd card and reported an error message on the app"

"the only problem i have experienced was on saturday the 11th january 2020 when there was no picture on my phone but sound detecting movement"

"i figured that overall it was mostly positive and that maybe the people who gave it negative reviews were just not tech savvy or patient people millennial cockiness right there i know so anyhoo i decided to click the buy button"

"one minor issue not a camera fault my mobile provider vodka honey blocks the manufacturers we stream as a default"

"ended up returning this as the power kept turning on and off which kind of rendered it useless : i wanted a nice little camera for inside my porch as we are currently isolating and having lots of deliveries that are being left in the porch without signatures and after one delivery was 'delivered' but wasn't we needed a small cheap camera to keep an eye on things"

"yes surprisingly so and have had no issues reconnecting after the camera has been unplugged and then plugged back into the mains is the wansview cloud app friendly?"

"we have not used the cloud service yet but we do plan to take the free trial when we decide how we want to use the camera s with a view to expand our system to include additional indoor cameras and maybe an external"

"the only negative is that there is nothing to explain how the sd card works"

"it comes with a very long power cable is well packaged with comprehensive instructions which are well written and easy to follow"

"this item is rubbish it does not work will not connect to my phone "

"after a few days the cameras stopped working"

"2 due to slight security concerns i wanted to attach the device to my router guest access and while i was able to do that i couldn't then get the app to see it because as i found out later the whole poiint of guest access on my router is to allow guests access to email and the internet while preventing them from accessing any other devices in the same network"

"there is a slight delay between what you are watching and what is happening it seems but very impressed considering the price"

"there is also a small speaker through which you can talk to using the app"

"i had been wanting a ring doorbell for a while now and i came across this instead with a much nicer price tag"

"the camera was very easy to instal l and when i had a small problem with the wifi connection the support team were able to advise me very promptly"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"but you still worry"

"the spaniels i might add are really boring when i check and are just asleep"

"awful product"

"got first camera working then tried to add the second camera total night mare the quick delivery is the only positive thing i can add in fairness when it did work all for 10 mins the picture was really clear camera one then decided to switch itself off and on so i gave up also doesn’t link to alexa very well at all as described"

"night vision is the most importatant part for a camera because anything can be happen in the night and this awful camera has no night vision capability at all"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"they will only work with their proprietary "cloud" software which is buggy as hell and does not work most of the time"

"pointless and annoying"

"this camera performed perfectly"

"absolutely useless"

"i cannot recommenced this as the clips only viewable for less than two days unless by there cloud subscription pathetic so wouldn’t bought it if knew that"

"we had a minor issue at one point but we emailed the manafacturer and their service was amazing even with the current climate and lockdown we explained our issue and they sent out a new camera to us they even followed up to ensure it arrived which took only a couple of days i may add"

"i was slightly disappointed to discover that i can’t adjust the lens remotely via the app but it’s not a massive inconvenience as i’ve just played around with the camera to capture what i want and it’ll stay that way"

"for the price it's an absolute bargain i got them to see what the animals get up to while i'm out i cant fault the the quality of images great i confused my irritating mutt when he was barking like an idiot for no reason apart from the wind was blowing i set it for motion record when sleeping to catch"

"my son has epilepsy and only has them in this sleep leaving him on his own at bedtimes is very difficult and i can’t relax and mostly don’t leave him so i’m in bed same time as him"

"the only issue was that the motion alerts were not working"

"tried with different mobile same issue"

"27am apologising but advising it could be a wifi signal problem"

"every time showing error 5401 5403"

"the camera is small white and easily blends into the environment"

"i have spoken with wansview support a couple of times too and they are both polite and prompt with replies"

"it will work for 2 3 days then just totally crash again!"

"i currently have a neos smart camera but it is very laggy and the app constantly crashes so i want to replace it with something more stable and reliable"

"if i have to pick a small fault the sound lags the image by a fraction of a second but i'm guessing this can be fixed with an update"

"i was looking for a low cost wifi camera so that i could keep an eye on my mother at home as she has been unwell recently"

"also despite numerous updates in the 3 months i've had this camera the android app remains very buggy and erratic"

"the k5 device worked without a single issue for 2 months and suddenly stopped sending motion alerts and as with any device problems can arise but it is all about how these are resolved"

"although this camera is alexa compatible with the wansview skill meaning you can view the camera on an alexa show device or with a firestick it does not support motion detection within alexa this means that you are unable to trigger any other routines this is an obvious flaw with the firmware rendering the device useless for me i was intending to use a sd card with the device but though i would use the cloud trial first however i did not wish to open a paypal account which seems to be required"

"had camera a few days now and it's worked perfectly until today with the stupid firmware update and how every time i close the app and go back into it no device ?"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"phone app version allowes longer password than pc version so if you get username password error on computer"

"also keep getting a stupid amount of emails from the company"

"the ability to invite a friend family member to view the app is great but there is a small limitation in that the invited friend can't view recorded videos only the live feed"

"i had no luck in achieving a successful scan until after several failed attemps the setup help dialogue intervened and suggested making the qr image larger"

"the spaniels i might add are really boring when i check and are just asleep"

"i've taken a star off as i'm getting an annoying buzzing sound through the app but other than that it's perfect and i have recommended it to my friends as a cheap alternative to an external cctv system"

"there was a slight problem early on so i contacted the uk mail and they replied almost immediately they knew about the problem as it was with their server"

"one for my lounge facing my front door one for the back door & also the kids room we have very expensive computer equipment in there along with games consoles too • fast delivery well packaged & looks very smart modern"

"i've taken a star off as i'm getting an annoying buzzing sound through the app but other than that it's perfect and i have recommended it to my friends as a cheap alternative to an external cctv system"

"i would give this a zero rating but that was not possible"

"the app was very easy to install and getting it to do what it needs to waa mercilessly childs play"

"one minor issue not a camera fault my mobile provider vodka honey blocks the manufacturers we stream as a default"

"s d card i used my w d cloud drive to record to also can me viewed from iphone 11 and alexa show i would highly recommend this product to anybody who needs cctv camera or security deterrent in the home or garden"

"although this camera is alexa compatible with the wansview skill meaning you can view the camera on an alexa show device or with a firestick it does not support motion detection within alexa this means that you are unable to trigger any other routines this is an obvious flaw with the firmware rendering the device useless for me i was intending to use a sd card with the device but though i would use the cloud trial first however i did not wish to open a paypal account which seems to be required"

"the main difference was the picture & sound quality and lack of lagging time difference between the image taken and shown on a device with the other 2 cameras we tried one had a 15 45 second lag on video so for example we would be talking to one of our children downstairs but we could still see them playing upstairs on the camera"

"is seems installation is difficult and time consuming"

"i didn't try cloud features due to my own privacy concerns"

"is it possible to give 0 stars"

"on 3 occasions i wanted to see who has been dumping rubbish outside my house and on those 3 occasions it hadn't recorded anything to the sd card"

"never connects"

"they barked one and i spoke to them and they settled down again"

"they are much smaller and lighter than my old cameras"

"motion detection very sensitive had to set it at minimum to avoid neurosis"

"good bits: looks good really easy setup excellent image quality good microphone and speaker system didn't require an sd card to work bad bits: only really bad bit was due to our slow wifi meaning there was a slightly laggy image"

"i will order some more for other rooms but maybe not the same model!"

"software is a bit lacking especially on desktop"

"i bought this camera so that i can watch my pet whilst i'm at work as he has been slightly unwell"

"i moved my camera from its original location and left it disconnected for about 3 months by which time i had forgotten my password and couldn’t get onto the camera again when i plugged it back in"

"for security reasons the invites last 30 minutes and it's usually not enough time so you end up having to send repeated invitations"

"then it started turning off or freezing on long periods of time and dispite resetting and trying to solve the problem it keeps happening its becoming a joke!"

"the app is absolutely rubbish the camera is online then 5 minutes later offline"

"a couple of slight cons: 1 during set up the device needs to scan a qr code displayed on the smartphone screen"

"it will randomly stop recording"

"the biggest negative however for me is that the recorded videos are only 10 seconds long"

"we had no issues with wifi i wonder if people that are having issues have not entered the name of their wifi and left the generic there and just entered their passwords!"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"immediately afterwards i was despatched a new replacement without any further questions"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"we purchased this camera as a night time monitor for our 1 y o twins to replace a broken expensive one we had been given for our previous child"

"it took 30 mins to set up as the guide was poor and the the golden blow pay for a subscription"

"it's driving me nuts"

"i bought this camera to view my front door as i was having too many unexpected visitors"

"i even went onto the admin settings for my wifi and turned 5ghz off renamed each of them separately and set new passwords to make sure there was no possible way of getting it wrong but it still did not connect!"

"i would have given this 5 stars but one of my smart cameras keeps crashing!"

"i’ve had wansview for a few weeks now and i’ve not had one problem with it!"

"as it did not work for me i found my own modem had to be changed but the support was first class and i was offered a refund i have yet to fix it as my phone was also affected"

"update: after a month it stopped working so had to return it maybe it was just an 'off' one"

"i brought it as a ‘bunnycam’ so i could spy on my giant house rabbit when i was out as was intrigued as to what he gets up to home alone!"

"customer service was very quick and responsive so this problem was solved very quickly"

"after that little complication which you are going to have to do one day because most non phone and computer devices only support 2"

"next morning i turned my phone on and saw i had numerous alerts the cam records a few second video every time there is movement so i watched these short clips and halfway through there she was caught in the act!"

"i’d never considered monitoring our dog in the kitchen before as i thought it would be really expensive and difficult the camera was such good value and easy!"

"none of the offered glitch fixes really fit in with how the app doesn’t work"

"nothing was too much trouble and they really helped us "

"received a message via the app on monday saying there was a motion sensor problem and they were working hard to fix it it's now wednesday and the camera has stopped working completely!"

"bit annoying can’t make clips longer 10 secs too"

"we have found that two of us cannot be logged into the app at the same time which we found a bit disappointing however it works perfectly fine being used one at a time"

"if i have to pick a small fault the sound lags the image by a fraction of a second but i'm guessing this can be fixed with an update"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"very hard to connect at first once connected was really delayed in picture"

"they barked one and i spoke to them and they settled down again"

"if you’re looking for a great little camera at a great price don’t hesitate to purchase this one"

"also i do not need to be able to remotely move the camera pan tilt which is why i went for this basic static model"

"i shall definitely be setting one up for my female skunk so i can keep watch for babies in breeding season"

"wansview have practically stalked me asking me to remove my review which has felt really uncomfortable actually"

"rubbish not even 6hrs worked app crash can’t see any"

"the app install is very easy although the app has crashed my phone once all i had to so was restart my phone and it has worked fine ever since"

"also overheats so could be issues with it in future would not recommend"

"picture can be laggy at times but that is my internet"

"i can skip through the footage at the end of the day as any motion is detected and time stamped you can adjust the sensitivity "

"so absolutely nothing wrong with the camera but the app is shocking i got up and running with minimal effort but within 5 minutes something went down with the app and i could not get back online so sent it back got a refund shame really nothing wrong with the camera"

"the frustration is real with these camera's but if you are willing to follow all the steps and loose your mind in the process you will get there in the end"

"purchased for a friend as a gift as she has an elderly dog who has had some health issues so that she could check in on him when shes out"

"it took 30 mins to set up as the guide was poor and the the golden blow pay for a subscription"

"don’t waste a lot of money on these expensive cameras you won’t get better than this !"

"done every step and reset instruction given and nothing works"

"the picture freezes there’s no sound and when there is sound it’s distorted"

"i was met with a load of jargon that was beyond my simple capabilities of understanding you have to access the modem and switch off 5 ghz i tried this and then lost all internet"

"considering this camera was so cheap i honestly thought it would be junk"

"the reason why this function was a non negotiable is because of a spike in thefts and suspicious behaviour in our residential area and if there was a break in i would not have been able to share any footage with the police"

"i thought it could be my internet connection but it got worse and its completely out of order now but unable to return at this stage"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"but i have set it up in the corner of a room and not covers every angle i need to watch"

"i’d never considered monitoring our dog in the kitchen before as i thought it would be really expensive and difficult the camera was such good value and easy!"

"wouldn’t recommend"

"that was over £100 never worked very well and ceased working altogether in less than a month with no refund from the supplier"

"over all can not fault the camera"

"• they’re very small & hardly noticeable no one ever realises they’re there"

"received a message via the app on monday saying there was a motion sensor problem and they were working hard to fix it it's now wednesday and the camera has stopped working completely!"

"i figured that overall it was mostly positive and that maybe the people who gave it negative reviews were just not tech savvy or patient people millennial cockiness right there i know so anyhoo i decided to click the buy button"

"on the whole i am very pleased with it my only gripe is the distortion when you speak through the microphone it is really quite bad"

"however there is no function option to simply switch off the camera"

"wainsview customer service worked hard to resolve the issue and promised a refund if it didnt recover"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"i’ve gotten used to it now as it’s roughly the same time of day as the sun sets but seems rather silly that it gets set off by that rather than actual motion"

"it isn't too bad for the price and i might be a little picky but i got the camera to use whilst im at work and it just doesn't do it seemlessly"

"you can be sure to receive outstanding customer service in the event of a query or a problem"

"clear picture alerts by email not got on 'the cloud' as yet but quite satisfied with what we have for the time being"

"slight grievance in that when it gets darker in the evening and as it switches to night vision it always sends me an alert"

"the night picture quality i found blurry but it might be my placement"

"i also used it to discreetly observe him at night to ensure he was not wandering while everyone else was asleep and the night vision and sensitive motion activation were excellent in this regard"

"“alexa show cam1” or “alexa hide cam1”"

"or please send me another power cord if you think is within warranty"

"i actually lost my patience with it and i was shamefully a bit rude and offensive in the e mail i sent to wansview support"

"once set up it is a cool bit of kit for keeping an eye on a room where the dog gets up to mischief"

"i was a bit unsure about this product after so many bad reviews but i have been so impressed for the price"

"after 3 other models all failing miserably to connect to my phone this one was incredibly easy in comparison"

"the câmera works as any cheap camera would"

"these drop outs can last from a few minutes to a few days"

"it sometimes detects things not there"

"i even went onto the admin settings for my wifi and turned 5ghz off renamed each of them separately and set new passwords to make sure there was no possible way of getting it wrong but it still did not connect!"

"see my photo attached of how i have my backdoor camera angled away from the window so i don’t have a glare at night i will be purchasing an outside one eventually"

"lengthy cable to power up"

"but unless you subscribe for the cloud storage service the options for local storage and retrieval of video clips triggered by motion alerts are limited"

"i shall definitely be setting one up for my female skunk so i can keep watch for babies in breeding season"

"alarm recordings are available almost immediately and i have convinced myself that hindsight recording is incorporated in the app"

"had alternate products and work seamlessly this product does not"

"you can choose whether to pay for cloud storage or use a memory card or just watch it live with no recording facility"

"ended up returning this as the power kept turning on and off which kind of rendered it useless : i wanted a nice little camera for inside my porch as we are currently isolating and having lots of deliveries that are being left in the porch without signatures and after one delivery was 'delivered' but wasn't we needed a small cheap camera to keep an eye on things"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"i have trouble logging onto the app when i’m out and the app will only give me motion detection if i press the button when i’m at home with the camera"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"this camera is rubbish"

"i had not realised the picture would be so poor i have limited street lighting so it can't pick anything up"

"excellent quality video for live stream i have not yet used the playback or save function this requires an external memory card which is not included "

"quite happy with my purchase for now i don’t appear to be having too many problems viewing with 4g and it is working for exactly the reasons i wanted it to"

"the biggest negative however for me is that the recorded videos are only 10 seconds long"

"got first camera working then tried to add the second camera total night mare the quick delivery is the only positive thing i can add in fairness when it did work all for 10 mins the picture was really clear camera one then decided to switch itself off and on so i gave up also doesn’t link to alexa very well at all as described"

"customers services advised me how to do it i already knew how but they didn't seem to grasp that it didn't work"

"i would give this a zero rating but that was not possible"

"we have found that two of us cannot be logged into the app at the same time which we found a bit disappointing however it works perfectly fine being used one at a time"

"good bits: looks good really easy setup excellent image quality good microphone and speaker system didn't require an sd card to work bad bits: only really bad bit was due to our slow wifi meaning there was a slightly laggy image"

"i have ring floodlights and am used to immediate pick up of motion"

"broke not long after purchase slow audio and video"

"in the cloud version i didn’t get a email to authorise despite adding to whitelist and many attempts"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"this is a simple camera that doesn't work with 3rd party software"

"we have 2 shitz shu’s that according to an annoying neighbour bark constantly these are proof that they don’t"

"we wanted a camera upstairs not as a security camera but for keeping an eye on the kids etc though the echo show mobile while cooking & cleaning downstairs without having to keep stopping and checking on them after every loud noise"

"with wansview that is not possible"

"only thing that's not specified is that your wifi password needs to be 31 characters or less and can't contain the symbols " "

"it turned out the problem was with my router which i rebooted"

"how can it miss not record someone dumping a kitchen sink they're quite large!"

"i sent it back as faulty as it was within the 30 day return period"

"i needed a small camera to go behind a venetian blind in a window adjacent to my front porch"

"once i had set up the on my phone i went on to the wansview website from my desktop and downloaded the pc software"

"so my expectations were very low"

"it only triggers when a bus or lorry drives past"

"these are deliberately restricted to 10 seconds !"

"we have 2 shitz shu’s that according to an annoying neighbour bark constantly these are proof that they don’t"

"easy to set up and records 12 second motion activity while not viewing"

"you expect the camera to be on when you are away from home only to find out it has stopped working"

"picture quality is great and motion alert delay is fairly negligible"

"so now it’s useless"

"the camera was used to catch our little dog getting up to mischief and once setup it works perfectly with good picture quality"

"i've tried everything recommended on the q&a page of the app but it still remains 'offline' for this reason i can't mark it more than a 1 star which is a pity"

"4ghz and not the 5ghz"

"for security reasons the invites last 30 minutes and it's usually not enough time so you end up having to send repeated invitations"

"unfortunately the software was very poor indeed"

"if the night vision ir is on then you get glare from the reflection but if you switch it off and have motion activated lights then it is excellent at recording detail although the proper outdoors security camera would be more appropriate"

"i had to return it next day as it simply would not finalise set up"

"you can change your settings to make it less sensitive and you can remove the notifications if you wanted to"

"the camera is set up to monitor an empty property so i want to receive alerts and a video clip if there is any movement"

"i do find though the the speak isn’t very clear when not in the property but i do not use this feature"

"i have contacted customer service and they confirmed that there is no way to change this"

"the only problem i have experienced was on saturday the 11th january 2020 when there was no picture on my phone but sound detecting movement"

"nothing wrong with my reception either"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"no reason to suspect it won't be just as great as this little camera is"

"no we are using sd storage card so don't need the cloud"

"i’m not decided the faulty ones just put me off a little and i need something reliable because of my seizures but if your using it for general keeping an eye on the house or pets then it’s spot on : would have had 5 stars if it wasn’t for the one not working right"

"this is my second camera first one not wansview this one was much easier to get set up and working"

"it took no more than 5 minutes and every worked perfectly"

"i took it out of the box downloaded the app and 4 minutes later i was looking at my puppy in his cage by way of high definition video!"

"however the cloud issue upset me so much i didn't use the camera in the end its lying in a bin somewhere!"

"i sent it back as faulty as it was within the 30 day return period"

"so now i have a camera that won’t film anything"

"not tried night vision so can't comment on this"

"i've had an ip camera before so i wasn't expecting much"

"it doesn’t pan or tilt but it isn’t really required when positioned in the corner of my room and it provides 120 degree angle of viewing"

"4ghz no idea how at last the cam connected and was ready to go it had taken me 4 hours!"

"however the cloud issue upset me so much i didn't use the camera in the end its lying in a bin somewhere!"

"only criticism is that the speaker could be better"

"handy when i'm upstairs and don't hear the door"

"we have our property and garage alarmed but are always concerned about security"

"it can also be set to send notifications to your phone whenever motion is detected and the motion events are also saved as small clips on your phone or in the cloud"

"a couple more points to consider when buying this camera it produces a crystal clear 1080p hd video stream but the zoom is digital so video perfectionists will be disappointed"

"also not wireless at all"

"the setup is easy the app walks you through it and it literally takes no more than 2 minutes"

"if you are thinking of buying this camera but are unsure of its quality due to the price don’t delay buy it!"

"we purchased this camera as a night time monitor for our 1 y o twins to replace a broken expensive one we had been given for our previous child"

"not very good at night if facing outdoors as reflection on glass but works when outside light is triggered"

"no need for concern"

"however in order to use it to look out a window at night it is quite poor as you have to switch off the leds"

"no online chat help from their website only from cloud app which isn't dowloading"

"the worst ever camera"

"it asks for your email and password then just buffers and doesn’t do anything else cheap chinese product wish i’d bought something else!"

"the advisor then asked me to send a video showing me using the correct procedure for downloading footage which i did and then i did not recieve a reply"

"i will admit that i never read the disription and was disappointed that i couldn't move the picture with the app"

"on the non cloud version it wouldn’t connect to wifi"

"the wansview team quickly rectified this issue and i’ve had no issues since"

"then once set up on my phone i asked alexa to find devices and that set itself up with no further input from me"

"first here are the pros: easy setup great picture quality great motion detection well priced sturdy build quality long cable easily viewing on the app automatic night vision well packaged cons other family members can be invited to view the camera but they can only see stills and not videos motion detection cannot be adjusted to your preferences video clips are usually no longer than 30 seconds and cannot be adjusted to your preferences you have to purchase cloud storage in order to view footage that is older than 2 days and it's quite expensive for a largely unknown company"

"for such a small cost i am so impressed with these little bulb like cameras"

"i purchased both the wansview q5 & k5 after a recently burglary of my neighbours property and i can thoroughly recommend these affordable cameras"

"bit pricey for the year but if you're using 3 camera's then worth it"

"99 we were dubious at the quality we were likely to receive but for such little money it felt worth the risk"

"i've got a nest cam and don't get me wrong it's fine"

"i downloaded the app and tried to register using a second email address in desperation but never got an email back"

"it couldn't be easier"

"weird how i've given it an over all awful review but the things are 5 star"

"can access the camera from anywhere with the app on my phone can even talk through the camera if you press and hold the microphone button in the app whilst speaking"

"while syncing i got distracted and started doing house chores and forgot about the camera"

"brought this for an elderly lady to give her peace of mind when leaving her husband at home easy to set up app downloaded straight away onto her iphone now she can check her husband is behaving if she has to pop out she now knows if he gets up so can check he hasn't had a fall and if he has she can get the onsite care team to attend him straight away he has his lifeline etc but she needed the peace of mind knowing she can check that someone has attended to him"

"the installation of these little cameras makes them perfect for the non techy person whois possibly worried about being swamped with something awkward to install"

"they assured me the problem would soon be resolved and it was"

"deserves no stars!"

"besides that the app is terrible"

"bad shopping experience!"

"you don't even need to subscribe to the cloud service unless you want to keep your alarm recordings for some extended period of time and or don't want to lose them if the camera is stolen"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"i have not tried the cloud solution with monthly cost as this is not something i need"

"the motion detection has been a little off but a new firmware has just been released to sort this issue out and you can turn the motion on and off"

"i could not connect to the wifi for love nor money"

"having bought an outdoor camera and very happy with it i wanted another one to monitor another room not shown in the photos"

"for the money you really can’t go wrong"

"i thought it could be my internet connection but it got worse and its completely out of order now but unable to return at this stage"

"with some use i have to say the image quality isn't brilliant in some lighting conditions hence the 3 star rating original review: so it has the potential to be a great product at its price point but as it stands you are unable to view the camera when out of house through 4g due to a current firmware issue due to be solved by start of september i've been told"